Effective Date: May 4, 2025
These Terms and Conditions ("Terms") govern your access to and use of digital products and services provided by XD Group FZE ("we," "us," or "our"). By using our applications, websites, or any digital content ("Services"), you agree to be legally bound by these Terms. If you do not agree, please do not use our Services.
1. Company Information
Operator: XD Group FZE
Registered Address: Business Centre, Sharjah SPC, UAE
Email: support@1xd.group
2. Service Overview
Our Services include utility, productivity, or entertainment tools designed for general consumer use. They do not offer or imply any medical, diagnostic, therapeutic, or professional human services. All functionality is intended strictly for personal, lawful, and non-commercial purposes unless otherwise authorized.
3. Pricing and Subscription
Our applications may offer in-app purchases, subscriptions, or one-time unlocks. Details about features and pricing are shown in-app before any transaction.
* Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing period.
* Payment is processed securely through Stripe or Paddle, depending on the platform.
* Upon purchase, you may receive access to premium features, tools, ad-free experiences, or other content as described.
All pricing is displayed clearly and may vary based on region, currency, or platform-specific policies.
4. Refund Policy
You may request a refund within 7 days of purchase by contacting support@1xd.group. Eligible reasons include:
* Duplicate or mistaken purchases
* Technical issues preventing reasonable access or use
* Unauthorized charges reported promptly
Refunds are granted at our discretion, based on usage data, platform rules, and the nature of the issue. Certain refunds may also need to be processed through the relevant app store.
5. Privacy and Data
We take your privacy seriously. Please refer to our Privacy Policy at https://1xd.group/privacy/ for information on how we collect, use, and protect your personal data. By using our Services, you consent to the practices described in that policy.
6. Acceptable Use
You agree to use the Services only for lawful purposes and not to engage in activities that:
* Violate laws or regulations
* Infringe on the rights of others
* Attempt to exploit or misuse the Services
* Introduce harmful code or disrupt service availability
We reserve the right to restrict or terminate access to any user who violates this policy.
7. Limitation of Liability
XD Group FZE provides the Services "as is" without warranties of any kind. We are not responsible for:
* Losses caused by temporary unavailability or technical issues
* Errors or omissions in the content
* Indirect, incidental, or consequential damages arising from the use of our Services
Our liability is limited to the amount you paid for the affected Service.
8. Modifications
We reserve the right to update or change these Terms at any time. Updated terms will be posted in-app or on our website. Continued use of our Services after changes constitutes acceptance of the revised Terms.
9. Contact
If you have any questions or concerns about these Terms, contact:
XD Group FZE
Email: support@1xd.group
Registered Address: Business Centre, Sharjah SPC, UAE
